To help you understand key terms as defined by some of the most recognizable vendors in the Digital Adoption space, I created this DAP Glossary. Use it to help clarify concepts like feature adoption and walkthrus.
The Report Builder - Variables by Template sheet will help you select the appropriate report for your use case. Using Ctrl+F or the slicer/filter function, you can identify which report templates utilize which variables.
The Incident Cost Calculator provides insight into the cost of dysfunctional release by stage and impact. It includes a variation of the Taguchi loss function to account for the impact to the company's reputation.
This (DAP) Project ROI Calculator is specifically configured to quantify the value of Digital Adoption projects.
This (L&D) Training ROI Calculator can help you prioritize projects and justify longer term investments.
This (Business Transformation) Process Improvement ROI Calculator will help you assess a project's potential financial value and facilitates simplified value communication.
This (Automation) RPA ROI Calculator will help you translate the benefits of automating repetitive workloads and produces data for benchmarking.