⭐️ Failing successfully since 1998
As Program Manager - Ai Operations at insightsoftware, I ensure that AI integrated digital tools and technologies are effectively leveraged to maximize business value.
I'm responsible for evaluation of relevant new technologies, vendors, programs, and processes for implementation within the organization. I lead cross functional, agentic, data-first digital transformation, governance, optimization, automation, and change management initiatives.
I leverage expertise in AI, digital adoption platforms (DAP), robotic process automation (RPA), business intelligence (BI), Machine Learning (ML), and knowledge management (KM), to design and implement innovative solutions that enhance user engagement, reduce churn, add scale, and improve satisfaction.
I'm responsible for evaluation of relevant new technologies, vendors, programs, and processes for implementation within the organization. I lead cross functional, agentic, data-first digital transformation, governance, optimization, automation, and change management initiatives.
I leverage expertise in AI, digital adoption platforms (DAP), robotic process automation (RPA), business intelligence (BI), Machine Learning (ML), and knowledge management (KM), to design and implement innovative solutions that enhance user engagement, reduce churn, add scale, and improve satisfaction.
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