⭐️ Failing successfully since 1998 | Technological Landscaping and Janitorial services 🗑️ Enterprise Architecture, Operational Transformation, Enablement, & Adoption
As Sr. Director - Business Transformation, I am responsible for evaluating new technologies, vendors, and programs for implementation within the organization. I lead cross functional digital transformation, optimization, automation, and change management initiatives.
My core mission is to enable and empower customers, partners, peers, and employees to achieve their goals and maximize their value by embracing emerging technologies.
I leverage my expertise in digital adoption platforms (DAP), robotic process automation (RPA), business intelligence (BI), Machine Learning (ML), and knowledge management (KM), to design and implement innovative solutions that enhance user engagement, reduce churn, add scale, and improve satisfaction.
Recent achievements include end-to-end development of a custom analytics framework, which unites information from disparate sources, delivers BI data for 2000+ Customers and 900K+ leases, across 2M+ assets valued at $9.5B+, to internal users from Customer Support to the C-Suite.
My core mission is to enable and empower customers, partners, peers, and employees to achieve their goals and maximize their value by embracing emerging technologies.
I leverage my expertise in digital adoption platforms (DAP), robotic process automation (RPA), business intelligence (BI), Machine Learning (ML), and knowledge management (KM), to design and implement innovative solutions that enhance user engagement, reduce churn, add scale, and improve satisfaction.
Recent achievements include end-to-end development of a custom analytics framework, which unites information from disparate sources, delivers BI data for 2000+ Customers and 900K+ leases, across 2M+ assets valued at $9.5B+, to internal users from Customer Support to the C-Suite.
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